Terms and Conditions

1.1 User Conduct Requirements

By using our website and services, you agree to:

• • Comply with all applicable local, national, and international laws and regulations
• • Use our services only for legitimate business and professional purposes
• • Act with honesty and integrity in all interactions with Fennick Ross
• • Provide truthful and accurate information at all times
• • Respect the rights and dignity of our team members and other users
• • Maintain confidentiality of any sensitive business information shared during engagements

1.2 Prohibited Activities and Behaviors

You expressly agree not to:

• • Engage in any fraudulent, deceptive, or misleading conduct
• • Use our services to violate any laws, regulations, or third-party rights
• • Attempt to interfere with, disrupt, or damage our website or systems
• • Use automated systems, bots, or scripts to access our website without permission
• • Reproduce, duplicate, copy, or resell any part of our website without authorisation
• • Reverse engineer, decompile, or attempt to extract source code from our systems
• • Upload or transmit viruses, malware, or harmful code
• • Harass, threaten, or abuse our staff or other users

1.3 Content Guidelines and Restrictions

Any content you submit through our website must be lawful, truthful, and not infringe upon the rights of any third party. You are solely responsible for all content you provide to us, and you represent that you have all necessary rights to submit such content.

1.4 Age Restrictions and Requirements

Our services are intended for business professionals and organisations. By using our website, you represent that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are accessing our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

2.1 Compliance with Laws and Regulations

You are responsible for ensuring that your use of our website and services complies with all applicable laws, regulations, and industry standards in your jurisdiction. This includes but is not limited to data protection laws, consumer protection regulations, and professional conduct standards.

2.2 Indemnification Obligations

You agree to indemnify, defend, and hold harmless Fennick Ross, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

• • Your use or misuse of our website and services
• • Your violation of these Terms and Conditions
• • Your violation of any rights of a third party
• • Any content you submit or transmit through our website
• • Your breach of any representations or warranties made herein

2.3 Privacy and Data Protection

You are responsible for complying with applicable data protection laws in your use of our services. When sharing information with us, you must ensure you have the necessary permissions and legal basis to do so. Please refer to our Privacy Policy for details on how we handle personal data.

2.4 Third-Party Interactions

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third-party sites. Your interactions with third parties are solely between you and such third parties, and you should review their terms and policies before engaging with them.

3.1 Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties including:

• • Implied warranties of merchantability and fitness for a particular purpose
• • Warranties regarding accuracy, reliability, or completeness of content
• • Warranties that the website will be uninterrupted, secure, or error-free
• • Warranties regarding the results or outcomes from use of our services

We do not warrant that our website or services will meet your specific requirements or that any defects will be corrected.

3.2 Limitation of Liability

To the maximum extent permitted by applicable law, Fennick Ross shall not be liable for any:

• • Indirect, incidental, special, or consequential damages
• • Loss of profits, revenue, data, or business opportunities
• • Damages resulting from unauthorised access to or alteration of your data
• • Damages arising from reliance on information obtained through our website
• • Damages resulting from interruptions or errors in service delivery

Our total aggregate liability for all claims shall not exceed the total amount paid by you, if any, for accessing our services during the twelve months immediately preceding the claim.

3.3 Consequential Damages Exclusion

In no event shall Fennick Ross be liable for any consequential, incidental, indirect, exemplary, punitive, or special damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable and whether or not we have been advised of the possibility of such damages.

3.4 Force Majeure Provisions

We shall not be liable for any failure or delay in performing our obligations under these terms where such failure or delay results from circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, governmental actions, internet failures, or other force majeure events.

4.1 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any legal action or proceeding arising from these terms shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

4.2 Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising from these terms:

• • The parties shall first attempt to resolve the dispute through good faith negotiations
• • If negotiations fail within 30 days, the parties may agree to mediation
• • If mediation is unsuccessful or not agreed upon, either party may pursue legal action
• • Nothing in this clause prevents either party from seeking urgent injunctive relief

4.3 Severability Clause

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. If such modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

4.4 Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time. Material changes will be notified through our website or by email if you have provided contact information. The "Last updated" date at the top of this page indicates when the terms were last revised. Your continued use of our services after the effective date of any changes constitutes your acceptance of the modified terms.

4.5 Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorised representative of Fennick Ross.

4.6 Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign or transfer these terms without restriction. Any attempted assignment in violation of this section shall be null and void.